The Park City Grand Plaza Kensington Hotel London, London ~ Discover room options, reviews & pricing

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Key details

About the Hotel

18-30 Lexham Gardens, London, United Kingdom, W8 5JE

The Park City Grand Plaza Kensington Hotel is a 4-star property located in Kensington, one of London's finest areas, featuring 76 air-conditioned rooms and a 24-hour business center with computers, printers and scanners.

Modern Room Amenities

Each room at The Park City Grand Plaza Kensington Hotel comes equipped with air conditioning, complimentary still/sparkling water, refrigerator, safe, SKY satellite TV, and modern bathrooms with free toiletries.

Asian Dining Experience

Jasmine Restaurant serves Pan-Asian cuisine including Beef Rendang and Nasi Goreng.

Leisure Facilities

The hotel offers a 24-hour fitness center and garden terrace for guest relaxation.

Transport Connections

Located less than 15 minutes from Victoria Station, providing connections to Gatwick and Heathrow airports, with Earl's Court Station a 5-minute walk away.

“Situated in a charming area of Kensington, the hotel is just a short walk from countless iconic landmarks and local attractions.”view full review

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“A decent choice for a spontaneous stay in London” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 14:30-23:59

until 11 am

Amenities

No parking available.

Wireless internet is available in the hotel rooms for free.

Other information

A full breakfast is served at the price of GBP 19 per person per day.

There are no extra beds provided in a room.

Pets are not allowed.

English, Spanish, Italian, Hungarian, Romanian, Japanese, Chinese, Polish, Hindi, Malay, Tagalog / Filipino

Number of floors:4

Number of rooms:62

Former name

Parkcity Hotel

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

175 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Executive King Room

Max:

2 persons

195 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Family Suite

Max:

4 persons

295 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Getting around

Check out the full range of transport modes

City Center

London 2.8 mi

Airports

London City (LCY) 11.9 mi

London Heathrow (LHR) 13.8 mi

Train

Kensington (Olympia)5000 ft

Paddington Station 1.6 mi

Metro stations

Gloucester Road Tube1700 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Sky TV Delight!

“The room came equipped with Sky TV, allowing us to unwind with a great selection of channels after a long day of exploring.” view full review

Spacious Bathroom

“The bathroom was impressively spacious, with ample counter space, making it easy for us to get ready without feeling cramped.” view full review

Family-Friendly Touch

“Our room had a king bed and a twin bed, perfect for my daughter and me, ensuring a comfortable night's sleep for all of us.” view full review

Functional Lift Access

“The lift was functional and helped us easily transport our luggage up to our room, which was much appreciated after a tiring day.” view full review

General

No smoking on site
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

18-30 Lexham Gardens, London, United Kingdom, W8 5JE

Map view

street view

18-30 Lexham Gardens, London, United Kingdom, W8 5JE

City landmarks

Museums

Victoria and Albert Museum

1.0 mi

Parks

Hyde Park

1.3 mi

Garden

Buckingham Palace

2.1 mi

Museums

Natural History Museum

3400 ft

Museums

Science Museum

4400 ft

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

3.1 mi

Museums

The British Museum

3.1 mi

Palace

Kensington Palace

1.2 mi

Parks

Kensington Gardens

1.1 mi

Events

Royal Albert Hall

5100 ft

87-135 Brompton Rd

Harrods

1.3 mi

Parks

Holland Park

3400 ft

Museums

Design Museum

3800 ft

Square

Trafalgar Square

2.8 mi

Elizabeth Tower - Houses of Parliament

Big Ben

2.8 mi

Museums

National Gallery

2.8 mi

Museums

Leighton House Museum

4500 ft

Monuments and Landmarks

The Albert Memorial

5000 ft

Marylebone Rd

Madame Tussauds London

2.4 mi

Church

Westminster Abbey

2.7 mi

Market

Borough Market

4.3 mi

Museums

18 Stafford Terrace

2500 ft

Store

Kensington High Street

3000 ft

Gallery

Wallace Collection

2.2 mi

Gallery

Saatchi Gallery

1.4 mi

Westbourne Grove

1.4 mi

LondonEngland

Kensington Square

4400 ft

Fountains

Princess Diana Memorial Fountain

1.3 mi

Stadiums

Stamford Bridge Stadium

1.8 mi

Exhibition Centre Warwick Road

Earl's Court

2.2 mi

Nearby

Museums

Natural History Museum

3400 ft

Museums

18 Stafford Terrace

2500 ft

Museums

Design Museum

2800 ft

Store

Kensington High Street

3000 ft

Parks

Holland Park

3400 ft

Monuments and Landmarks

Peter Pan Statue

3900 ft

Kensington Gardens

Elfin Oak

3900 ft

Garden

Kensington Roof Gardens

2200 ft

Restaurants

Cast Iron Bar & Grill

2000 ft

147c Cromwell Road London Marriott Hotel Kensington

La Pergola

3100 ft

138 Cromwell Road

Thai Taste

3100 ft

130 Cromwell Road

Lorenzos London

3100 ft

138 Cromwell Road

Bellavista

3100 ft

132 Cromwell Road

CheckMate Bar

3100 ft

117-129 Cromwell Road

Scorpion Wine House

800 ft

Unit 5 St. Mary's Place

Baalbakis Restaurant

4000 ft

124 Cromwell Road

ristorante vecchiomondo

3700 ft

118 Cromwell Road

Olives Bar & Grill

1700 ft

33-37 Hogarth Road

Reviews and Ratings

Feedback from previous guests about their experience.

68%

were satisfied with the hotel and would gladly return

6.8/10

Nice

Rooms

7.0

Location

8.8

Service

6.4

Dining

5.8

4.5/5 based on 1660 reviews

#435 of 1,140 hotels in London based on Tripadvisor

Derek

United Kingdom, February 2025

6.2/10

We were excited to stay at this hotel as it was recommended for its convenient location. The service we received from the staff was commendable, especially from the hotel manager. However, the breakfast offerings were lacking and left much to be desired. Overall, it had a nice neighborhood vibe, but we encountered some maintenance issues that took away from our experience.

Rooms

6.0

The room we had was on the top floor and quite cozy, but the air conditioning barely worked and the traffic noise was a bit of a bother. The layout was awkward with the TV and bathroom passage, which could be improved.

Service

7.0

The staff, particularly Tina at the reception, was very accommodating and attentive. However, I felt let down during the maintenance issue as the response time could have been quicker.

Location

9.0

The hotel is situated between two major tube stations in a very pleasant area, making it incredibly easy to access various attractions in London.

Dining

5.0

Unfortunately, the breakfast options were rather unattractive, with the hot food being almost inedible. I expected a bit more variety and quality.

Facilities

5.0

While the hotel had the basic amenities covered, the dining area could use some improvement to enhance the overall guest experience.

Andrew

United Kingdom, November 2024

7.0/10

I had an entertaining stay with my family at this hotel where we enjoyed the spacious rooms and friendly atmosphere. Dorian, from the lobby, was exceptionally helpful and made our experience worthwhile. However, my mother's request for assistance regarding the heating issue in her room was not handled well, which left a sour note. Overall, the hotel has the potential to be great, but the service quality needed improvement.

Rooms

8.0

The rooms were spacious and allowed for comfortable movement, which was perfect for our family of three. However, my mother's room had issues with heating that affected her stay.

Service

5.0

While most staff were friendly, the response from management during the heating issue was disappointing, impacting my overall experience.

Location

9.0

The hotel is situated in a nice neighborhood with great access to tourist spots, contributing to our exploration of the city.

Dining

7.0

We had a good time dining out since the area has many excellent restaurants nearby, although we didn’t try the hotel’s dining options.

Facilities

6.0

The hotel has good facilities overall, but some maintenance issues like heating need addressing to enhance the experience.

Christian

United Kingdom, November 2024

7.2/10

The hotel was a decent choice for our stay, with efficient check-in and pleasant staff. Our room was clean and surprisingly quiet despite facing a busy street, but the room temperature was a significant issue. Additionally, the dining area for breakfast left much to be desired, though it seems renovations are underway. Overall, it's a reliable option, but some improvements would enhance the experience.

Rooms

8.0

The room we stayed in was clean and provided adequate facilities, although the floor was somewhat sloped.

Service

7.0

The staff was very helpful during our stay, especially at check-in, but the dining staff could improve their knowledge about the dining options.

Location

9.0

The hotel's location was convenient for exploring, with easy access to major sights and transport.

Dining

5.0

The breakfast area was disappointing, and the food quality could be significantly improved.

Facilities

7.0

Overall facilities were adequate, but the ongoing building work suggests that improvements are on the way.

Benjamin

United Kingdom, October 2024

7.2/10

This hotel offers spacious rooms and a convenient location with easy access to grocery stores and nearby attractions. My experience with the staff was positive, though there were moments of confusion regarding services like water refills. Overall, it’s a solid choice, but it would be better if they improved assistance with luggage.

Rooms

8.0

The room was spacious with a nice bathroom, and I appreciated the air conditioning, though it took a while to adjust fully.

Service

7.0

The service was generally good, with prompt assistance from the staff at the reception, although some staff could have been more proactive with luggage.

Location

8.0

The location was good, nestled between two major tube stations and a supermarket, allowing for easy exploration of the city.

Dining

6.0

Dining options were limited as breakfast was not included, but there were pastries available that were enjoyable.

Facilities

7.0

Facilities were well-maintained, though I didn't explore too many services during my stay. The atmosphere was pleasant overall.

Alex

United Kingdom, October 2024

6.6/10

The hotel is situated in a lovely, quiet area, making it quite peaceful yet still close to various attractions. The amenities are generally decent, but there were some issues with the room comfort and services provided. Overall, it's a decent stay but not without its shortcomings.

Rooms

5.0

The rooms were in need of some updates. Heating was a problem as it seemed stuck, and layout issues made moving around tricky. The eclectic style may not appeal to everyone.

Service

6.0

Service was mixed; some staff were helpful, but I felt there was a lack of attention during my stay. It didn’t meet my expectations in terms of being attentive.

Location

9.0

The hotel is located in a nice, quiet neighborhood, providing good access to main attractions and transport links.

Dining

7.0

The dining experience didn’t include breakfast in my rate, which I found a bit disappointing, but the nearby eateries made up for it.

Facilities

6.0

The facilities were okay, but I think there is room for improvement, especially in maintenance. The amenities offered didn't fully meet my expectations.